JOHN ROBERTS BREWING Co. Ltd. (THREE TUNS BREWERY)
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details so that we can provide our services to you.
When do we collect information / contractual obligations?
We collect information from you when you register on our site, place an order for delivery, subscribe to a newsletter, fill out a form or enter information on our site. We need your personal data to comply with our contractual obligations and if you order an item requiring delivery, we will collect your address details to enable delivery of your purchase/(s) and will pass such details on to our courier.
How do we use your information?
We may use such information in the following ways:
- To personalise your experience on our website and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect the information we receive?
Our site is reviewed and checked on a regular basis for security issues and vulnerabilities, in order to make your visit to our website as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use “cookies”?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking on the ‘unsubscribe’ link in any e mail communication that we send you. We will then cease sending you e-mails.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law (e.g. passing on details of people involved in fraud or other criminal activity affecting John Roberts Brewing Co. Ltd. to the relevant Law Enforcement Agency / Authority), enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Complaints
You have the right to request a copy of any information about you that the John Roberts Brewing Co. Ltd. holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information please contact: Data Protection Officer, John Roberts Brewing Company Ltd; Office 8, Enterprise House, Station Street, Bishop’s Castle, Shropshire, SY9 5AQ.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to and maintained on computers located outside of the United Kingdom or other governmental jurisdiction where the data protection laws may differ than those from United Kingdom jurisdiction.
By dealing with us, you are giving your consent to such overseas use, transfer and disclosure of your personal data outside your country of residence for our ordinary business purposes. This may occur because our information technology storage facilities and servers are located outside the United Kingdom and could include storage of your personal data on servers inside the United Kingdom.
Disclosure of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a Court or a Government Agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- For payment processing purposes
- To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact the Information Commissioners Office on 0303 123 1113 or by going online to www.ico.org.uk/concerns.
If you are based outside of the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/